United States Air Force Academy

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Information Technology Services

dean of faculty

IT Support Services

Whether you’re preparing to arrive or have questions about how to utilize our robust IT services, the following list of resources will support your work at the U.S. Air Force Academy.

For immediate IT support, current faculty members with an established Office 365 account should click here to submit a ticket, while new faculty members should email df-cfam@afacademy.af.edu.

Account and Identity

All faculty and staff are assigned a digital ID that provides access to email accounts, networks and intranets.

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Email and Collaboration

Once faculty and staff have established an EDU account, we offer two email application options that support a variety of collaborative tools.

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Network Access

Connect to the networks on campus and remotely to take advantage of all the resources available.

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Classroom Technology

We offer an array of audiovisual resources to support classroom instruction.

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Frequently Asked Questions

From accessing email to connecting to the VPN, we’ve compiled a list of the most frequently asked questions.

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Dean of Faculty Technology Staff

Col Thomas Swoveland

Official Photo of Thomas Swoveland

Chief Information Officer

Colonel Thomas K. Swoveland serves as the Chief Information Officer to the Dean of the Faculty, U.S. Air Force Academy, Colorado Springs, CO. Colonel Swoveland supports the information technology requirements for the 750-member Dean of Faculty mission element including the instruction of more than 500 undergraduate courses for 4,000 cadets across 32 academic disciplines.

Phone: (719) 333-8515


Mr. Bryan Gilbrech

Chief Technology Officer

Bryan Gilbrech is the Chief Technology Officer for the Dean of the Faculty at the U.S. Air Force Academy. Bryan is responsible for Departmental technical requirements for the adequate design, resource optimization, and proper integration into USAFA network operations on behalf of 26 academic Departments. Bryan earned a Master’s degree in Administration from Central Michigan University.

Phone: (719) 333-9776


Mr. Robert Bryant

Director, Educational TechnologY

Dr. Robert “Bob” Bryant is Director of Educational Technology. He has a wide range of educational experience; among them, he was a high school teacher, coach, athletic director, assistant principal, principal, and academic dean. Prior to his service at USAFA, he taught Computer Information Systems and Quantitative Methods at Texas State University and was an Instructional Designer at Alamo Colleges. He implemented one of the first successful BYOD campuses in Texas, while training faculty in hybrid, flipped, and online modalities. He twice facilitated SIS adoptions and implementation. During his career, he taught and/or provided technical support for five LMS systems (Canvas, Moodle, D2L, Blackboard, and Google Apps for Education). His doctoral thesis was the first published research to identify indicators that could predict successful student completion in MOOCs by testing Big Data through constructing a supervised Machine Learning (ML) model.

Phone: (719) 333-3395


Mr. David Blott

David Blott

Software Applications Developer

David Blott serves as Software Applications Developer for the Dean of Faculty. In his role, he manages and maintains all aspects of the Dean of Faculty application development. Currently has employed over 10 business apps within the workplace and maintains advanced knowledge of Microsoft 365 and Power Platform.

Phone: (719) 333-2982


Mr. Matthew Heavel

Mathew Heavel

Academic Web Manager

Matthew Heavel serves as the Academic Web Manager for the Dean of Faculty. He manages and maintains the Staff Directories, Digital Signage, as well as numerous other web-facing applications. Prior to joining the Dean of Faculty, Mr. Heavel was the acting Superintendent of the 310th Space Wing Communications Element, directing and managing all aspects of their Information Technology mission.

Phone: (719) 333-2999


Mr. Rob Wells

Chief, Audiovisual services

Rob Wells serves as the Chief of Audiovisual Services for the Dean of the Faculty. He schedules and maintains our 5 large lecture halls, and maintains AV and IT management for over 300 other classrooms, lectinars, and conference rooms. He is also the hardware go-to for our 21 Echo 360 lecture capture suites. Rob is also the government oversight (COR) for the CFAM DF IT help desk. He has spent almost 37 years working audiovisual issues in support of the Dean of the Faculty, and many other Mission Elements on the Air Force Academy.

Phone: (719) 333-4755


Mr. Kevin Watson

audiovisual aids technician

Phone: (719) 333-3225



audiovisual aids technician

Dean of Faculty Support

Communication Focal Point (CFP)

The CFP is your go-to support agency for all IT issues in the Dean of Faculty. The CFP vets all incoming request tickets and feeds them to the correct support agency.

Phone (719) 333-HELP
E-mail 10CS – 10cs.cfp@us.af.mil

A6 – usafa.mission.net@afacademy.af.edu

Microsoft Teams Teams: USAFA Mission Network

Teams code: wjt4i3y

Submit Ticket
Dean of Faculty Support (CFAM)

The Dean of Faculty’s support agency that offers IT services for the Dean of Faculty staff. Support includes help desk support, imaging, and CIPS processing.

Phone (719) 333-3437
Email df-cfam@afacademy.af.edu
Location Fairchild Hall 2J9
Microsoft Teams Teams: DF_CFAM

Teams code: y64j4ln

Submit Ticket