United States Air Force Academy

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Information Technology Services

dean of faculty

IT Support Services

Whether you’re preparing to arrive or have questions about how to utilize our robust IT services, the following list of resources will support your work at the U.S. Air Force Academy.

For immediate IT support, current faculty members with an established Office 365 account should click here to submit a ticket, while new faculty members should email 10cs.cfp@afacademy.af.edu.

Account and Identity

All faculty and staff are assigned a digital ID that provides access to email accounts, networks and intranets.

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Email and Collaboration

Once faculty and staff have established an EDU account, we offer two email application options that support a variety of collaborative tools.

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Network Access

Connect to the networks on campus and remotely to take advantage of all the resources available.

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Classroom Technology

We offer an array of audiovisual resources to support classroom instruction.

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Frequently Asked Questions

From accessing email to connecting to the VPN, we’ve compiled a list of the most frequently asked questions.

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Dean of Faculty Technology Staff

Colonel Matthew Ross

Lt Col Ross

Director of Operations

Colonel Matthew C. Ross serves as the Director of Operations for the Dean of Faculty, U.S. Air Force Academy, Colorado Springs, Colorado. Col Ross supports the information technology, facilities, and finance requirements for the 850-member Dean of Faculty Mission Element, including the instruction of more than 500 undergraduate courses for 4,000 cadets across 32 academic disciplines.

Phone: (719) 333-2558

Email

Mr. Bryan Gilbrech

Chief Technology Officer

Bryan Gilbrech is the Chief Technology Officer for the Dean of Faculty at the U.S. Air Force Academy. Mr. Gilbrech is responsible for Departmental technical requirements for the adequate design, resource optimization, and proper integration into USAFA network operations on behalf of 26 academic Departments. Mr. Gilbrech earned a Master’s degree in Administration from Central Michigan University.

Phone: (719) 333-9776

Email

Dr. Robert Bryant

Director, Educational TechnologY

Dr. Robert “Bob” Bryant is Director of Educational Technology. He has a wide range of educational experience; among them, he was a high school teacher, coach, athletic director, assistant principal, principal, and academic dean. Prior to his service at USAFA, he taught Computer Information Systems and Quantitative Methods at Texas State University and was an Instructional Designer at Alamo Colleges. He implemented one of the first successful BYOD campuses in Texas, while training faculty in hybrid, flipped, and online modalities. He twice facilitated SIS adoptions and implementation. During his career, he taught and/or provided technical support for five LMS systems (Canvas, Moodle, D2L, Blackboard, and Google Apps for Education). His doctoral thesis was the first published research to identify indicators that could predict successful student completion in MOOCs by testing Big Data through constructing a supervised Machine Learning (ML) model.

Phone: (719) 333-3395

Email

Mr. Matthew Heavel

Mathew Heavel

Deputy Director, Academic IT

Matthew Heavel serves as the Deputy Director of Academic Information Technology for the Dean of Faculty. His main focus is IT operations, management, and optimization. Mr. Heavel also manages and maintains the Staff Directories, Digital Signage, as well as numerous other web-facing applications. Prior to joining the Dean of Faculty, Mr. Heavel was the acting Superintendent of the 310th Space Wing Communications Element, directing and managing all aspects of their Information Technology mission.

Phone: (719) 333-2999

Email

Mr. David Blott

David Blott

Software Applications Developer

David Blott serves as Software Applications Developer for the Dean of Faculty. In his role, he manages and maintains all aspects of the Dean of Faculty application development. Currently has employed over 10 business apps within the workplace and maintains advanced knowledge of Microsoft 365 and Power Platform.

Phone: (719) 333-2982

Email

Mr. Rob Wells

Chief, Audiovisual services

Rob Wells serves as the Chief of Audiovisual Services for the Dean of the Faculty. He schedules and maintains our 5 large lecture halls, and maintains AV and IT management for over 300 other classrooms, lectinars, and conference rooms. He is also the hardware go-to for our 21 Echo 360 lecture capture suites. Rob is also the government oversight (COR) for the CFAM DF IT help desk. He has spent almost 37 years working audiovisual issues in support of the Dean of the Faculty, and many other Mission Elements on the Air Force Academy.

Phone: (719) 333-4755

Email

Mr. Kevin Watson

audiovisual aids technician

Mr. Kevin Watson serves as an Audiovisual Aids Technician, scheduling and maintaining lecture halls as well as providing A/V support to classrooms. In addition to his primary duties, Mr. Watson is also DFT’s GPC Holder, rendering supply, equipment, and services purchase request support to several departments within the Dean of Faculty and other Mission Elements.

Phone: (719) 333-3225

Email

Mr. Janusz Masztalerz

audiovisual aids technician

Mr. Janusz Masztalerz serves as an Audiovisual Aids Technician, providing comprehensive technical support to classrooms, theaters, auditoriums, and lecture halls for the Dean of Faculty. Mr. Masztalerz graduated from Fryderyk Chopin Academy of Music in Warsaw, receiving his M.A. degree in Sound Engineering and Music Technology. For over 24 years, Mr. Masztalerz served as a Sound Engineer and Multimedia Technician in The United States Air Force Academy Band. His military career included deployments in support of Operation Iraqi Freedom, Operation Enduring Freedom, as U.S. Troops stationed in Europe.

Phone: (719) 333-4755

Email

 

Dean of Faculty Support

Communication Focal Point (CFP)

The CFP is your go-to support agency for all IT issues in the Dean of Faculty. The CFP vets all incoming request tickets and feeds them to the correct support agency.

Phone (719) 333-HELP
E-mail 10CS – 10cs.cfp@us.af.mil
Microsoft Teams Teams: USAFA Mission Network

Teams code: wjt4i3y

Submit Ticket
 
Dean of Faculty IT Support (FIT)

The Dean of Faculty Technology Team also has a dedicated support agency that offers services for the Dean of Faculty staff. Support includes academic software, printing, and CIPS processing.

Phone (719) 333-3437
Email df_fit@afacademy.af.edu
Location Fairchild Hall 2J9
Microsoft Teams Teams: Faculty IT (FIT)

Submit Ticket