Information Technology Services
IT Support Services
Whether you’re preparing to arrive or have questions about how to utilize our robust IT services, the following list of resources will support your work at the U.S. Air Force Academy.
For immediate IT support, current faculty members with an established Office 365 account should click here to submit a ticket, while new faculty members should email 10cs.cfp@afacademy.af.edu.
Account and Identity
All faculty and staff are assigned a digital ID that provides access to email accounts, networks and intranets.
Email and Collaboration
Once faculty and staff have established an EDU account, we offer two email application options that support a variety of collaborative tools.
Network Access
Connect to the networks on campus and remotely to take advantage of all the resources available.
Classroom Technology
We offer an array of audiovisual resources to support classroom instruction.
Frequently Asked Questions
From accessing email to connecting to the VPN, we’ve compiled a list of the most frequently asked questions.
Dean of Faculty Technology Staff
Lt Col Matthew Ross
Lieutenant Colonel Matthew C. Ross serves as the Director of Operations to the Dean of the Faculty, U.S. Air Force Academy, Colorado Springs, Colorado. Lt Col Ross supports the information technology, facilities, and finance requirements for the 850-member Dean of Faculty Mission Element, including the instruction of more than 500 undergraduate courses for 4,000 cadets across 32 academic disciplines.
Phone: (719) 333-2558
Mr. Bryan Gilbrech
Bryan Gilbrech is the Chief Technology Officer for the Dean of the Faculty at the U.S. Air Force Academy. Bryan is responsible for Departmental technical requirements for the adequate design, resource optimization, and proper integration into USAFA network operations on behalf of 26 academic Departments. Bryan earned a Master’s degree in Administration from Central Michigan University.
Phone: (719) 333-9776
Dr. Robert Bryant
Dr. Robert “Bob” Bryant is Director of Educational Technology. He has a wide range of educational experience; among them, he was a high school teacher, coach, athletic director, assistant principal, principal, and academic dean. Prior to his service at USAFA, he taught Computer Information Systems and Quantitative Methods at Texas State University and was an Instructional Designer at Alamo Colleges. He implemented one of the first successful BYOD campuses in Texas, while training faculty in hybrid, flipped, and online modalities. He twice facilitated SIS adoptions and implementation. During his career, he taught and/or provided technical support for five LMS systems (Canvas, Moodle, D2L, Blackboard, and Google Apps for Education). His doctoral thesis was the first published research to identify indicators that could predict successful student completion in MOOCs by testing Big Data through constructing a supervised Machine Learning (ML) model.
Phone: (719) 333-3395
Mr. David Blott
David Blott serves as Software Applications Developer for the Dean of Faculty. In his role, he manages and maintains all aspects of the Dean of Faculty application development. Currently has employed over 10 business apps within the workplace and maintains advanced knowledge of Microsoft 365 and Power Platform.
Phone: (719) 333-2982
Mr. Matthew Heavel
Matthew Heavel serves as the Academic Web Manager for the Dean of Faculty. He manages and maintains the Staff Directories, Digital Signage, as well as numerous other web-facing applications. Prior to joining the Dean of Faculty, Mr. Heavel was the acting Superintendent of the 310th Space Wing Communications Element, directing and managing all aspects of their Information Technology mission.
Phone: (719) 333-2999
Mr. Rob Wells
Rob Wells serves as the Chief of Audiovisual Services for the Dean of the Faculty. He schedules and maintains our 5 large lecture halls, and maintains AV and IT management for over 300 other classrooms, lectinars, and conference rooms. He is also the hardware go-to for our 21 Echo 360 lecture capture suites. Rob is also the government oversight (COR) for the CFAM DF IT help desk. He has spent almost 37 years working audiovisual issues in support of the Dean of the Faculty, and many other Mission Elements on the Air Force Academy.
Phone: (719) 333-4755
Mr. Kevin Watson
Mr. Kevin Watson serves as an Audiovisual Aids Technician, scheduling and maintaining lecture halls as well as providing A/V support to classrooms. In addition to his primary duties, Mr. Watson is also DFT’s GPC Holder, rendering supply, equipment, and services purchase request support to several departments within the Dean of Faculty and other Mission Elements.
Phone: (719) 333-3225
Mr. Janusz Masztalerz
Mr. Janusz Masztalerz serves as an Audiovisual Aids Technician, providing comprehensive technical support to classrooms, theaters, auditoriums, and lecture halls for the Dean of Faculty. Mr. Masztalerz graduated from Fryderyk Chopin Academy of Music in Warsaw, receiving his M.A. degree in Sound Engineering and Music Technology. For over 24 years, Mr. Masztalerz served as a Sound Engineer and Multimedia Technician in The United States Air Force Academy Band. His military career included deployments in support of Operation Iraqi Freedom, Operation Enduring Freedom, as U.S. Troops stationed in Europe.
Phone: (719) 333-4755