United States Air Force Academy

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FROM FOURTH CLASS TO FIRST CLASS

CUSTOMER SERVICES

Cadet giving thumbs up

The Customer Services division of the United States Air Force Academy’s Registrar’s Office is responsible for cadet registration & scheduling, classroom scheduling, final exams, and records management for current cadet registration & graduation. Please send inquiries to our Customer Service inbox (dfvr.customerservice@afacademy.af.edu), leave a message on our main phone line (719) 333-3970, or send a fax to (719) 333-6650. If you are a prospective cadet, please contact the Admissions Office. Their information is located at the bottom of this page. 

CURRENT CADETS
  1. Free options:
    1. Fill out the form below and email it to dfvr.customerservice@afacademy.af.edu or hand-deliver it to the Office of the Registrar (Office 2G13 in Fairchild Hall).
      1. We can hand you a hard copy once your request is processed.
      2. We can mail it to your desired location via USPS.
        Note: Tracking information is unavailable for this option as this is sent via standard mail.

DOWNLOAD REGISTRAR’S RECORDS REQUEST FORM

      2. For a nominal fee, you can have it sent electronically via Parchment.

PERSONAL INFORMATION UPDATE

Only cadets can update their own personal information. To make updates, you can use the Student Information System to edit records including, but not limited to, parents’ addresses, phone numbers, privacy information, and disclosures.

INVESTIGATORS OR THIRD-PARTY BACKGROUND/VERIFICATION
  1. Free options:
    1. Fax us the completed form (below). Without the form, we will not be able to process your request.
    2. Walk in with your request and complete the form in our office.
      1. We will give you a time to come back and pick up your requested documents.

DOWNLOAD INVESTIGATOR/BACKGROUND CHECK FAX FORM

      2. For a nominal fee, you can have the transcripts and/or records electronically sent via Parchment.

FORMER CADETS

For a nominal fee, your transcripts and/or records can be electronically sent via Parchment.

Note: We cannot accept emails for transcripts and/or records requests at the Academy’s Office of the Registrar.

VALIDATION AND TRANSFER CREDIT

Validation credit is awarded to students who:

  • Received fours or fives on the College Board’s Advanced Placement exams
  • Took IB/International Baccalaureate exams
  • Scored appropriately on placement exams (given to incoming cadets in certain subjects during their first week at the Academy)

Discretion is up to individual academic departments.

Click here to view the current U.S. Air Force Academy Course of Instruction Handbook.

Transfer credit may be awarded to cadets for courses taken at other colleges and preparatory schools.

Please send transcripts to:
Admissions Office
HQ USAFA/RRS
2304 Cadet Drive, Suite 2300
United States Air Force Academy CO 80840
1-800-443-9266

If your official transcript is not available until after you arrive at the Academy, transcripts can be mailed to:

Office of the Registrar
HQ USAFA/DFR
2354 Fairchild Drive, Suite 2G13
United States Air Force Academy CO 80840