Let’s tell our story
Website Support
From content changes to building new digital capabilities, submit your request online and we’ll find a solution. We can help fix website access issues, update information, analyze visitor engagement, and answer any technical questions. Inquiries are answered in the order they are received, usually within two business days.
Graphic Design Services
If you’re in need of professional, high resolution visual media products, we can help. We’ll take your idea and make it a reality or brainstorm with you the most effective means to achieve your messaging goals. We specialize in the production of training aids, signage, brochures, booklets, infographics and digital graphics. Complete the yellow fields within the form and email to graphics@afacademy.af.edu.
Photography Services
Whether you require professional photos in the studio or on-location, we can capture and document your contribution to the Academy’s history. We support educational, training, operational, investigative, and digital imaging. We also have a vast archive of photos available to the public on our flickr site. For photographic services, complete the yellow fields within the form and email to photos@afacademy.af.edu.
Video Production Services
From television commercials and social media ads to documentation and classroom lectures, we can help tell your story. We support educational, training, operational, investigative and historical videos; as well as produce news releases and service announcements. Complete the yellow fields within the form and email to videos@afacademy.af.edu.
Audio Production Services
From Monument to Garden of the Gods, KAFA 97.7 FM reaches 80K listeners daily. We play today’s best new Alternative Rock commercial-free and provide exclusive coverage of Falcon sports, academic events and more.
Livestream Support
From capturing impactful moments to spreading important messages, we’re here to help bring your vision to life through livestreaming. While we share your excitement for these events, it’s essential to understand our limitations. Our team prioritizes resources to ensure smooth performance and meet contractual obligations. Requests for livestream support are carefully evaluated based on institutional priorities, audience significance, and staffing capabilities. If you’re considering a livestream event, please email the completed form and for our COR personnel’s review. Written communication will be given ensuring transparency and accountability. We’re committed to supporting your needs while navigating our constraints effectively.
Complete the yellow fields within the form and email to livestream@afacademy.af.edu
Branding Resources
From logos and fonts to voice guides, business cards, mission videos and templates, explore our branded tools that ensure a consistent experience across all of our touchpoints. We are one Academy – not a collection of independent services, programs and departments – and branding allows us to represent ourselves as a unified, integrated Academy. For branding related questions, please contact USAFA.Branding@afacademy.af.edu.
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What products does Creative Services provide?
GRAPHIC DESIGN
Motion Graphics / Animation
Brochures, Flyers, Programs
Infographics
Computer Artwork
Page Layout and Design (e.g. textbooks, magazines)
Posters, Charts & Name Plates
Digital Presentations
Scanning
To request support, complete an AF 833 and submit it to
graphics@afacademy.af.eduPHOTOGRAPHY
Location/Event Photography
Location/Event Photography supporting USAFA/AD (Athletics)
Studio Photography
Alert Photography
To request support, complete an AF 833 and submit it to
photos@afacademy.af.eduVIDEO PRODUCTION
On Location Videography/Event Documentation
Short-Form Videos
To request support, complete an AF 833 and submit it to
videos@afacademy.af.edu -
Who may request Creative Services support?
Individuals that may request support are limited to government employees, civilian or military, who work on or are stationed at the Academy.
Contractors may NOT request the use of the Creative Services contract due to legal sub-contracting concerns; however, their government counterparts within their office may submit requests on their behalf if it is determined that the request is a government requirement and is not within that contractor’s statement of work to complete.
Individuals from other bases should refer to their local public affairs representatives for support.
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Will Creative Services automatically cover institutional events?
No. A completed AF 833 form is required to request support.
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Who is responsible for submitting an 833 request?
AF 833 should be submitted by the designated event/project/program/visit point of contact. This individual must be a government employee, civilian or military member who is assigned to the Academy.
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How early do I have to submit my request?
The earlier the better! Requests must be submitted a minimum of three business days ahead of an event or shoot day. However, we support events for the entire base and the earlier a request is submitted, the more likely we will be able to support.
Requests for events that take place on weekends or federal holidays should be submitted a minimum of five business days ahead of an event. -
What is the estimated turn around time on my products?
Your product will be completed within five business days of your request, however, depending upon the number of required edits and the current project workload the timeline may vary.
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I need my photos fast! How do I get a quick turn product?
You must indicate your quick turn request and timeline on your original 833. Requests for quick-turn products will be approved on a case-by-case basis.
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Will Creative Services cover my promotion or retirement ceremony?
Per AFI 35-10: 3.5.3. ceremonial documentation is limited to those honoring MAJCOM, numbered air force, wing and their vice/deputy wing commanders, general officers and civilian equivalents, important historical figures such as Medal of Honor recipients, Order of the Sword recipients, or aerial aces for accessioning or for media dissemination. Personnel must be assigned to the Academy at the time of the ceremony.
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Do you print?
Creative Services is not a print shop. In certain cases, we may dry mount printed products produced in-house, by the Creative Services team to a piece of foam core, gator board etc. (up to three per product). Various sizes up to 30″x40.”
Per AFI 35-109 4.1., all other printing requests must go through the Defense Logistics Agency.
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Can Creative Services touch up my photos?
DoD Instruction 5040.02, Enclosure 10, Section 1
“The alteration of official DoD imagery by persons acting for or on behalf of the DoD is prohibited. Prohibited alterations include the addition, removal, or changing of photographic details.” -
Will Creative Services travel with my team or provide travel photography?
No, Creative Services only provides support to local area events.
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I hear that a photographer/videographer will already be at an event. Can I add my request to that?
You must submit your own, unique AF 833 for each request. If a photographer is present at an event, it does not guarantee that they can support an additional request for support. Due to the significant number of major events at the Academy, team hours are limited, and Creative Services may not be able to extend their time in order to support additional requirements.
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What information should be included in a request for website support?
On existing pages, please supply:
- the existing page URL
- detailed description of revisions to be made
- text file if large amount of copy
- any images or graphics needed
On new pages please supply:
- text if written and edited, otherwise request for copywriting
- photos and /or graphics
- links to approved videos
- sample URLs of existing pages with similar format desired, if applicable