United States Air Force Academy

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Dr. Jacqueline S. Hooper

Chief of the Professional Development Branch of the Development Division

Center for Character and Leadership Development

Dr. Jacqueline S. Hooper
Contact Information

(719) 333-4725



Dr. Jacqueline S. Hooper serves as the Chief of the Professional Development Branch of the Development Division, U.S. Air Force Academy Center for Character and Leadership Development. As the lead integrator for professional development, Dr. Hooper is focused on advancing the understanding, sharing, practice, and integration of professional development, enhancing mission accomplishment for the United States Air Force Academy (USAFA).

Dr. Hooper is an ICF-certified leadership coach and a facilitator with extensive experience in academic, healthcare, and corporate settings. She has contributed to company-wide changes in behavioral competency assessments, the performance management cycle, and talent review protocols for staff and leaders. Dr. Hooper has presented at regional, national, and international conferences that address individual, team, and organizational health and performance. She is a published author on the application of performance strategies and the psychology of excellence.


Foundations in Positive Psychology Specialization, University of Pennsylvania (2018)

Doctor of Philosophy in Education, University of Virginia (1995)

Master of Science in Educational Psychology, Florida State University (1992)

Bachelor of Arts (cum laude) in Psychology, University of Minnesota – Twin Cities (1988)

Professional Experience

Assistant Professor of Professional Development Programs and Chief for the Professional Development Branch, Center for Character and Leadership Development, U.S. Air Force Academy, Colorado (September 2020 – present)

Lecturer and Supervisor (Adjunct), Graduate Health Promotion Program, University of Colorado Colorado Springs (July 2016 – December 2019)

Senior Manager in Organizational Development – Talent Planning, Charles Schwab & Co., Inc. (May 2015 – January 2016)

Division Director for Organizational Development/Effectiveness, Hospital Corporation of America (November 13 – May 2015)

Senior HR Business Partner in Leadership Succession Planning/Development, Kaiser Permanente Colorado Region (November 2008 – November 2013)

Adjunct Faculty teaching change management, physical therapy, sport/exercise psychology, critical thinking skills, etc. at various institutions including University of Denver, Washington University in St. Louis, Maryville University, (2002 – 2012)

Lecturer in Sport/Health/Exercise and Applied Psychology at University of Western Sydney, Australia; Master’s and doctoral level faculty advisor (Sept 1999 – Dec 2002)

Honors & Awards

Mini-grant awardee for Open Educational Resources (OER) project at UCCS, 2019

Mini-grant awardee for Sustainability Project at UCCS, 2018

Certified Health and Wellness Coach (CHWC), Wellcoaches® – 2017 to current

Platinum Certified Instructor for Crucial Conversations, VitalSmarts, 2015

Creative and Resourceful Employee (CARE) winner, KPCO – in support of the Action
Learning Alumni Group Program, 2013

Invited reviewer, Journal of Aging and Physical Activity, 2012

Creative and Resourceful Employee (CARE) Project award winner, KPCO – for creation and delivery of the Excellence in Coaching Program, 2009

Recipient of Research Incentive Scheme Funding (Young Scholar Fund), UWS

Fellowship recipient (graduate student) at University of Virginia, Health and PE

Travel award and Fellowship Recipient, Sleep Research Society

Other Awards/Certifications/Professional Associations

International Coach Federation certification, ACC (March 2021 – present)

Emotional Intelligence Trainer, Level 1 Certification; Talent Smart (2021)

Member, International Coach Federation (2020 – present)

Dare to Lead™ trained (2020)

Strategic Human Resources Business Partner (HRBP) certificate, Human Capital Institute (2019)

Certified Coach, America College of Lifestyle Medicine (2018)

Performance Management Innovation certificate, Human Capital Institute (2016)

Certified in Influencer® program (change management), VitalSmarts (2014)

Certified in Assess Systems leadership profile and development resource (2014)

Certified in Crucial Conversations®, VitalSmarts (2014)

Certified in Hogan suite of assessments (2013)

Certified Professional in Human Resources or PHR (2013 – present)

Member, Strategic Human Resources Management or SHRM (2011 – present)

Certified facilitator in Leading at the Speed of Trust, a Franklin Covey course and 360° assessment; (2009)

Certified in Myers Briggs Type Indicator or MBTI® (2009)

Research and Scholarly Interests

Social/sociological factors and their relationship to transactional and transformational leadership, particularly in military settings; positive psychology; and, corporate wellness

Energy management and peak performance (in sport and non-sport settings)

Co-investigator with Professor Herbert Marsh on an Australian Research Council (ARC) grant project, “Mental Toughness: What makes a Champion?” UWS, September 2001 – 2003. [ARK Linkage Industry Partners: Australian Institute of Sport, Westfields Sports High School, NSW; LP0210302]



“Communicating with elders: Student learning outcomes and perceptions following a 5-week communication module” with Mary Ann Kluge and Linda Glick, Unpublished manuscript submitted to Journal of Physical Therapy Education (2008).

“Teaching nursing and allied health care students how to ‘communicate care’ to older adults” with Mary Ann Kluge, Linda Glick, and Laura Engleman, Educational Gerontology: An International Journal, (2007).

“The Psychological Performance Inventory: Is the mental toughness test tough enough?” with S. Cory Middleton, Herbert Marsh, Andrew J Martin, Garry E. Richards, Clark Perry Jr., and Robert Brown, International Journal of Sport Psychology, (2004).

“Charting a course: A guide for activity professionals who lead exercise programs for older adults” with Mary Ann Kluge, Activities, Adaptations, and Aging, (2001).

“It’s about time: Using chronobiology to enhance exercise quality in older adults” with Mary Ann Kluge, Journal of Health and Fitness, (2000).

“A systematic and situational approach to mental skills training” with Mary Ann Kluge, Women’s Basketball Coaches Association Journal, (Jan/Feb 1998).

“A subjective means of assessing college athletes’ sleep: A modification of the morningness/eveningness questionnaire” with John F. Eliot, Bruce Gansneder, and Robert J. Rotella, International Journal of Sport Psychology, (1997).

“State self-confidence, mood states, and sleep perceptions of collegiate tennis players: Toward theory development”, Unpublished doctoral dissertation. University of VA.

“Sleep and athletic performance: Overview and implications for sport psychology”, The Sport Psychologist, (1994).

Books/Book Chapters/Invited Reviewer

Invited reviewer for Charles Richard Snyder, Shane J. Lopez, & Jennifer T. Pedrotti’s Positive psychology: The scientific and practical explorations of human strengths (2nd ed.).” Thousand Oaks, CA:  Sage Publications (2011).

Too good to be true: A case study on ethics and professionalism in sport psychology”, In Robert J. Rotella, B. Anne Boyce, Bill Allyson, & Jacqueline C. Savis’s (Eds.), Case studies in sport psychology. Boston, MA:  Jones & Bartlett Publishers (1998).

Co-editor, Case studies in sport psychology. Boston, MA:  Jones & Bartlett Publishers (1998).

Invited reviewer for Raymond M. Nakamura’s The power of positive coaching. Boston, MA: Jones & Bartlett Publishers (1996).