United States Air Force Academy

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Frequently Asked Questions

Image of cadets in a classroom.

The following is a list of Frequently Asked Questions to help faculty and staff gain access to Dean of Faculty IT services.

Note: links may require a Microsoft 365 account. If you believe you need this information prior to establishing a Microsoft 365 account, email df-cfam@afacademy.af.edu.

  • General How-to Guides
    Adding – Publishing Certificates to GAL PDF Click Here
    AFNET/.mil Email Tips Word Document Click Here
    ATHOC Configuration PowerPoint Click Here
    A6/VPN-OWA-Teams & Voicemail Word Document Click Here
    CAC Procedures (Publishing Certs) Word Document Click Here
    Call Pilot Voicemail Instructions Word Document Click Here
    Certificates – Download Past Email Certs PDF Click Here
    Certificates – Run The Cross-Site Remover Word Document Click Here
    Computer Waiver Instructions Word Document Click Here
    Connect to VPN 4:16 minute video Click Here
    Cyber Awareness Challenge Training (Public/No CAC) HTML Click Here
    Connect to VPN Quick Guide 5:37 minute video Click Here
    Email – O365 Email to EDU Distribution Lists Word Document Click Here
    Email – USAFA DF Quick Start Email Guide .pdf Click Here
    Guest Net Self Provisioning Instructions .pdf Click Here
    Installation Instructions for BIG IP VPN (New) .pdf Click Here
    JAVA Update for PIEE Website Access Word Document Click Here
    JAVA Error: Oracle JInitiator Version is Too Low Word Document Click Here
    JAVA Error Using Automated Business Service System Word Document Click Here
    Lenovo Yoga 370 Webcam Issue Word Document Click Here
    Outlook – How to Add EDU OWA to Mobile Device Word Document Click Here
    Outlook – Create Teams Meeting Invite O365 or EDU Word Document Click Here
    Outlook – Add/Remove Accounts in Client Application Word Document Click Here
    Outlook Cache Mode/GAL Word Document Click Here
    Outlook Empty Auto-Complete List Word Document Click Here
    Outlook – O365 Management Tips Word Document Click Here
    Outlook – Certs to GAL/Add-Remove O365 to EDU Outlook .pdf Click Here
    Phishing – How to Handle Suspected Phishing Emails .pdf (official policy dated 2 April 20) Click Here
    Resources for Tele-Teaching .pdf Click Here
    Security Group – Managing an Univ Mail Enabled Sec Group Word Document Click Here
    USAFA and Guest Net Access .pdf Click Here
    USAFA Tele-Teaching Getting Started PowerPoint Click Here
    Xerox_Altalink_Printer_Mapping Word Document (on use for new DLA Printer) Click Here
    ZoomGOV – How Do I Purchase With GPC? Word Document Click Here
  • Office 365
    Flow – Copy Form Responses to SharePoint and PowerBI 22:28 minute video Click Here
    Forms – Creating and Displaying 13:26 minute video Click Here
    Forms – Dealing with Multiple Responses and PowerBI 25:44 minute video Click Here
    Forms – Make MS Forms Anonymous Word Document Click Here
    OneNote – Getting Started With Class Notebooks 18:11 minute video Click Here
    OneNote – Teacher Academy HTML Click Here
    O365 Help Desk (Mission Net) Word Document Click Here
    O365 Account Creation Instructions Word Document Click Here
    One-Drive Configuration Word Document Click Here
    One-Drive How-To Word Document Click Here
    Power Apps – Creating Forms (Purchase Request) 38:31 minute video Click Here
    Power Apps – Creating Forms (Purchase Approval) 35:33 minute video Click Here
    Power BI – Creating Visualization from Excel Spreadsheet 17:41 minute video Click Here
    Power BI – Dealing with Yes or No Data & Recent Entry 9:52 minute video Click Here
    Power BI – Linking to SharePoint List & Publishing to O365 18:55 minute video Click Here
    Teams – Video Tutorial (Faculty & Staff) 14:39 minute video Click Here
    Teams – Video Tutorial (Cadets) 8:07 minute video Click Here
    Teams – Limitations & Specifications Word Document Click Here
    Teams – Create chat and attach a file Word Document Click Here
    Teams – Microsoft End User Training Links HTML Click Here
    Teams – Chat & Enrich for Searching Word Document Click Here
    Teams – Join Team with Team Code .jpg Click Here
    Teams – Bulk User Import via Q2i HTML Click Here
    Teams – Share screen Word Document Click Here
    Teams – Change Background in Video Chat Word Document Click Here
    Teams – Creating Video or Audio Meeting Word Document Click Here
    Teams – Creating Teams Meetings Word Document Click Here
    Teams – Quick Start PDF Click Here
    Teams – Microsoft Teams Educational Resources HTML Click Here
    Teams – How to Capture Meeting Notes in a Teams 5:33 minute video Click Here
    Teams – How to Add YouTube Tab & Hear Thru Teams Word Document Click Here
    Teams – Manage Permissions for Teams & Live Events 5:48 minute video Click Here
    Set Up O365 and Mailbox 5:53 minute video Click Here
    SharePoint – Configuring Timed Released Docs in O365 12:57 minute video Click Here
    SharePoint – Map SP Document Library as Network Drive Word Document Click Here
    SharePoint & InfoPath – Limiting Access By User 12:50 minute video Click Here
    Stream How-To Word Document Click Here
    Stream – How to Create Videos for Class (DFEI) 6:15 minute video Click Here
  • Blackboard
    Respondus Lockdown Browser & Monitor
    Download Respondus Lockdown Browser
    Weblink Click Here
    Respondus LDB & Monitor Best Practices Click Here
    Implementing Respondus LDB & Monitor in Blackboard
    PDF Click Here
    Guidelines for Online Exams Integrity PDF Click Here
    Cadet Recommendations for using LDB & Monitor PDF Click Here
    Bb Collaborate Ultra
    Blackboard Collaborate Ultra PDF Click Here
    Sharing Collaborate Recordings PDF Click Here
    Blackboard Tools
    How to Review Weekly Journal Entries PDF Click Here
    USAFA Blackboard Webpage Webpage requires login Click Here
    Create MS Teams Meeting in Blackboard PDF Click Here
  • Gradescope
    Bubble Sheet Assignments HTML Click Here
    General Walk Through 15:59 minute video Click Here
    Getting Started HTML Click Here
    Getting Started with Gradescope for Remote Assessment 1:06:24 minute video (16 April 20) Click Here
    Getting Started with Gradescope for Remote Assessment 57:09 minute video (21 May 20) Click Here
    Scanning Tips HTML Click Here
    USAFA Workshop 1:08:32 minute video Click Here
    Gradescope FAQ HTML Click Here
  • MATLAB
    MATLAB Grader 4:08 minute video Click Here
    Teaching with MATLAB HTML Click Here
    MATLAB – Updating Your MATLAB License PDF Click Here
  • Echo360
    Teaching and Learning Webpage Echo360 hosted Webpage Click Here
    Echo360 Introduction 14:19 minute video Click Here
    Echo360 Universal Capture and Content Management 10:09 minute video Click Here
    Echo360 Presentation Activities 9:30 minute video Click Here
    Echo360 Analytics 12:27 minute video Click Here
  • ZoomGOV
    User Quick Start Guide .pdf Click Here
    Securing Your Zoom Meeting .pdf Click Here
    Meetings and Training Reference Guide .pdf Click Here
    Enable Zoom.com or Zoom.gov .pdf Click Here
    Zoom Meeting How-To Links Word Document Click Here
  • Turnitin
    All Instructor Guides – Feedback Studio HTML Click Here
    Instructor Quick Start Guide – Feedback Studio HTML Click Here
    Feedback Studio Administrator Guide HTML Click Here